Frequently Asked Questions

We hope the information below is helpful in your purchase and care of TFG luxury linens. If you need additional assistance, do not hesitate to contact us using the form in the “contact us” page, we are always happy to help you.

Why is Egyptian cotton considered the best?
Egyptian cotton has the longest fibers that when spun produce the smoothest yarns for weaving. The result is the most comfortable cotton fabric. Linens made of Egyptian cotton also pill less (balling of loose fibers on the fabric surface) and offer greater durability so they last longer.

What is the truth about thread count as a measure of quality?
Thread count is very misunderstood. Higher thread counts do not assure comfort or quality. After a certain point, the denser the number of threads per square inch, the heavier and less supple the fabric becomes. A very high thread count (800 and above) sheet will be hot and heavy on the body and you’ll feel like you’re sleeping under a tablecloth. The optimal weight for sheets is 110 grams per square meter and we are proud to offer you products in that particular range.

What is so special about Italian linens?
Without a doubt, it’s the three processes called the “finishing” – bleaching, burning and mercerization – which are done better, with much care and professionalism in Italy than any other place in the world.

How long should fine linens last?
The life of linens is measured in “washings” not years. Care for them well and they will give you long service. The paradox is that as linens approach the end of their “life,” they often feel their best – softer and softer. By following proper washing and drying instructions and by alternating your linens (allowing them to “rest” between uses), you can greatly extend the life of your linens.

What is the best way to wash linens?
We recommend cold water and very low detergent and, if necessary, only non-chlorine bleach. Always wash like items together to minimize the abrasion. For instance, separate towels and sheets.

What is the best method for drying linens?
Contrary to what our grandmothers taught us, it’s not line drying. Cotton is sensitive to heat and sun and it’s important not to over-dry or over expose cotton sheets. If using a dryer, dry at medium temperature and remove from the dryer while damp. Allowing sheets to air dry will preserve your fabric and also minimize wrinkling. If you do iron or touch up your linens, be sure to use moist heat.

Why have my expensive sheets lost their luster?
There is a good probability that you have excess detergent remaining in the fabric, possibly soldered into it from too long in a hot dryer. Washing sheets in cold water a couple of times without detergent will often restore their original beauty and sheen.

How should I store my linens?
Linens don’t require special storage, but you should never seal them in plastic. Adding a lavender sachet to your linen closet is a lovely way to lend fragrance to your bed; plus it’s a natural insect deterrent.

What if i need a custom size/made linen?
You will need to work with our design professional customize your order. With our expertise and creativity input we will guide you through the process and we will produce your tailor made pieces. Prices will change depending of the sizes, production and shipment will be ready in 15 business days.

How long does delivery take?
You can chose your delivery speed needs at checkout, anyway we always ship average orders in 2 days, for big orders we’ll need 5 business days.